Delhi Airport Lost and Found

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Lost and Found New Delhi Airport

The Lost and Found Office is available to assist you in finding objects you might have lost or misplaced at the airport only. All lost and found merchandise is only kept up to 3 months, after which it is auctioned off for a good cause. The Lost and Found office is open from 09:30 to 18:00 hours Monday through Friday. On Saturdays, the office is open from 09:30 to 13:30 hours only. No food or perishable items will be kept in lost and found department beyond 12 hrs and will be disposed of after 12 hrs.

PROCEDURE FOR CLAIMING LOST ITEMS

The Item may be claimed by the Owner and should be in possession of the following documents:

  • Copy of Boarding Card/ proof of journey
  • Copy of Passport/ ID card issued by any Government Unit
  • Details of the items being claimed.

Or

If not collecting person. An authorized person should carry the following document from the owner of the lost items

  • Letter of “authorization letter” to be filled and signed by the owner. The owner should also have mentioned details of the items being claimed.
  • Photocopy OR Original boarding pass
  • Owner’s Government-authorized photo-id preferably Passport / Driving License / Aadhaar Card / Voter card

Photo I-card of the person who is authorized to collect the Item.

The Authorization may be on the name of the individual, Courier Service provider or Airlines.

Lost and found items deposited at Terminal 1, Terminal 2 and Terminal 3 (Lost property may be claimed from the respective terminal itself within 05 days from the date/time of deposit in that section. If any Lost and found item is required to be collected after working hours (i.e 1730 hrs), please fix appointment 24hrs in advance through email on following email ID [email protected]

Delhi international airport lost and found contact details

MAILING ADDRESS

Lost & Found Room

Terminal-2

Departure Level Near Gate No. 01

Domestic Indira Gandhi International Airport

New Delhi 110037

CONTACT INFORMATION

Email ID: [email protected]

Phone : +91-011-42489616 or +91-011-42489617

Lost and Found FAQ’s

I lost my luggage at Delhi airport, what should I do?

Following is the process that you need to follow if you have lost your luggage at the Delhi airport. Contact the Lost and Found department of the Delhi airport located at the terminal. The department will ask you to produce the following documents. Make sure you have arranged before hand to save time and frustration.

  1. A copy of the boarding card
  2. A copy of the passport or any other ID card issued by any government unit.
  3. A detailed description of the items that are being claimed.
  4. An authorization letter will be required to be filled and signed by the owner along with the details of the items that are being claimed.
  5. A government authorized ID proof, preferably passport/driving license / Aadhar card /
    Voter card.

How do I contact Delhi airport Lost and Found?

Lost and Found property room is located at the Terminal 2 of Delhi airport.Following are contact details of the Delhi airport Lost and Found:

Lost and Found room Terminal 2,

Departure level near gate number 1

Domestic Indira Gandhi International Airport

New Delhi 110037

Email: [email protected]

Phone: +91-011-42489616 / +91-011-42489617

Note: The Lost and Found office remains closed on 2nd Saturday, Sunday and public holidays.

What is the phone number for Lost and Found at Delhi airport?

The contact number for the Lost and Found and Delhi airport is:

Phone: +91-011-42489616 / +91-011-42489617

Where is the Lost and Found at New Delhi airport?

The Lost and Found at New Delhi airport is located at Terminal 2, the address of The Lost and Found room is as follows:

Lost and Found Office Address: 

Lost and Found Room

Terminal 2,

Departure level near gate number 1

Domestic Indira Gandhi International Airport

New Delhi 110037

From where can the authorization letter be downloaded to collect the lost item from Delhi airport?

The authorization letter to collect lost items from Delhi airport can be downloaded from the New Delhi Airport’s official website.

The link to the website is: https://www.newdelhiairport.in/pdf/autorization-letter-sample.pdf

Within how many days can the lost items be claimed at the New Delhi airport?

The lost articles need to be claimed within 90 days from the date of the item lost.

Whom to contact if check-in baggage is lost at the New Delhi airport?

In case of  any checked-in baggage is lost, contact the airline directly and they can guide you with the process of filing a lost baggage complain with the relevant authorities

What are the working hours of the New Delhi Lost and Found office?

New Delhi Lost and Found office works on the following hours:

Weekdays (Monday to Friday): 9.30 to 18.00 hours

On Saturday, from 09:30 to 13:30 hours

Where are the Lost and Found items deposited at the New Delhi airport?

Lost and Found items are deposited at T3, T1 and T2.

What is the process of collecting Lost and Found items after the working hours?

If any Lost and Found items are required to be collected after the working hours of the New Delhi Lost and Found Office, i.e., post 17:30 hours. It is necessary to fix a prior appointment with the office via are their email address. The appointment shall be made 24 hours in advance.

They can be contacted on this email address: [email protected]

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